These bots are primarily used by Sales & Business Development teams. They can also be used by Customer Support organizations, as live chat is a more simplistic chat option to answer questions in real-time.
24×7 virtual agents engaging with every visitor and providing first-hand customer engagement experience to convert them into valuable qualified leads.
ML powered recommendation to upsell and cross-sell to existing customers as well as the new ones.
Driving Field Sales with the help of AI. Enabling field salespersons with product, promotion, process knowledge at their fingertips.
Automating customer support on multiple channels, with a quicker turnaround time and better accuracy, without losing the human touch and in their local language.