CASE STUDY - Cylsys develops online loan aggregator web and mobile app for Loans, Credit cards & Insurance.
Cylsys develops a state-of-the art online loan aggregator web & mobile application leading to Rs.100+ Cr loan disbursals via the app for the Client. Cylsys also provided Tele calling & Ops support via its Unicorn Ops vertical to ensure the client journey from application to disbursal was seamless and as per committed TAT.
Client Overview
MyFundBucket, originally operating via a traditional DSA (Direct Selling Agent) model, faced mounting costs and inefficiencies while trying to scale its loan distribution operations. They approached Cylsys to pivot to a tech-first solution — and streamline everything from customer acquisition to disbursement.
The Challenge
The legacy feet-on-street model was proving costly and inefficient. With multiple teams for different loan products, high operational overheads, and poor conversion rates, the model was unsustainable. The client needed a complete strategic overhaul — fast.
Key Challenges
- Streamline operations, reduce cost, and improve loan disbursements
- Pan India (online loan marketplace)
- Immediate transition from DSA model
- High-volume traffic + cross-category loan seekers
Our Solution
Cylsys’ Unicorn OPS team stepped in with full-stack business, development, and marketing support.
Dual-Team Strategy
- Analyzed flaws in DSA model
- Proposed pivot to digital loan aggregation
- Identified monetization and product expansion roadmap
Strategy & Advisory Team (5 Consultants):
- Designed and built MyFundBucket.com and mobile app
- Implemented smart loan-matching algorithm
- Integrated 40+ bank and NBFC APIs
Tech & Ops Team (12 Developers & Marketers):
Process Efficiency
- Digital loan matching increased disbursal rates
- Telecalling outsourced to Cylsys MP Ops Center
- Added new revenue streams: credit cards, insurance, savings
Project Timeline at a Glance
Phase
- Planning
- Team Setup
- Execution Rollout
- Real-Time Tracking
- Goal Achieved
Highlights
- Audit of DSA model, cost/benefit analysis
- Strategy consultants + dev & digital marketing teams aligned
- Platform + app development and API integrations completed
- Lead qualification, campaign optimization, ops monitoring
- Revenue turnaround, product expansion, profitability
About Unicorn OPS
Unicorn OPS is a division of Cylsys Software, specializing in performance-led operations support.
- 80+ professionals across our Gadarwara ops facility
- Call Centers: Mumbai (International) | Noida (Domestic)
- Engagement Models: Hourly, Daily, Weekly, Monthly
- Back Office Operations
- Data Entry
- SMS & Email Campaigns
- Lead Generation
- Call Center Ops
- Appointment Scheduling for Professionals
What We Offer
Services
Want Results Like This?
Whether it’s on-ground document collection or last-mile operational execution, Unicorn OPS delivers results that scale — fast, flexible, and on point.
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